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Home > Services > E-Commerce > Order Management

Order Management

Northwest Fulfillment's high-tech systems streamline and speed handling of order management activities, including reverse logistics, RMA's, returned inventory disposition, back orders, etc.

  • Product return management (reverse logistics)
  • RMA issuance and tracking (if required)
  • Emails to your customers with links to RMA
  • Customer service, phone and email
  • Expedited shipment of backorders (when new inventory received)
  • 24/7 web access to real-time inventory levels / order status

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